Delivery & questions
The practical
part.
The rules
Delivery
$15free at $200+
- Chicago, Oak Lawn, Evergreen Park, Burbank, Palos, Orland Park & nearby
- Available on orders of $100+ (subscriptions excepted)
- Delivered by the florist herself whenever the day allows
Pickup
Freealways
- Studio pickup on the Southwest Side
- Any order size, even the smallest
- Exact address shared at confirmation
Notice
2 daysminimum
- Every order bought fresh at market
- Composed the day it goes out
- Für Immer needs 3 days
Questions, answered honestly
Which suburbs do you deliver to?
All of Chicago, and the suburbs within a comfortable drive of the Southwest Side studio: Oak Lawn, Evergreen Park, Burbank, Bridgeview, Hickory Hills, the Palos towns, Orland Park, Tinley Park, Oak Forest, and their neighbors. Farther out is often possible by request. Delivery opens at $100; flower subscriptions are the one exception to that minimum.
Why the two-day notice?
Because nothing here sits in a cooler waiting. When you order, she buys your stems fresh at the Chicago flower market, conditions them overnight, and composes the arrangement the day it reaches you. The notice isn’t a limitation; it’s the whole quality difference.
How do I pay?
Not on the website. Once you place an order request, she reviews it and confirms personally, usually the same day, with your total and payment options: Zelle, card, or cash at pickup. Nothing is charged until you’ve talked to a human.
Can you do same-day?
Usually not, and she won’t pretend otherwise. If it’s truly urgent, send a message anyway; if she can make it beautiful in the time there is, she’ll say yes, and if she can’t, she’ll tell you straight.
What if a flower in the photo isn’t in season?
Then your arrangement gets the best cousin the market offers that week. Substitutions always match the palette, the quality, and the spirit of the design, and she tells you exactly what changed rather than hoping you will not notice. You also see a photo of the finished piece before it leaves the studio. Peonies in January are a promise nobody should make.
What if something isn’t right?
Flowers are made fresh for your order and they are alive, so there are no refunds. That is normal in this trade and it is why she photographs your finished piece before it leaves the studio: you see exactly what is coming. If a stem is not at its best she composes around it and tells you what changed.
How do I keep the flowers alive?
Recut the stems at an angle, use cool clean water, refresh it daily, and keep the vase away from direct sun, radiators, and fruit bowls (ripening fruit releases ethylene, a flower’s worst enemy). Wrapped bouquets want a vase within a few hours.
Do you deliver to hospitals and offices?
Yes, happily, with the recipient’s name, unit or floor, and the front-desk phone number in the delivery instructions. The keepsake boxes are especially good for hospital rooms since they need no vase.
Where exactly is the studio?
On Chicago’s Southwest Side. Because it’s a private home studio, the exact address is shared when your pickup order is confirmed.
Something else on your mind?
Write to the atelier